Contact Us

Contact form

Shipping Information

  • Orders will be posted within 2-3 business days.
  • $10 flat rate shipping cost Australia wide.
  • Please allow 5-7 business days to receive your order.
  • Currently only taking orders within Australia, all orders outside of Australia, please contact us directly and we will be able to provide specific pricing based on your location.

Please note, due to our product being custom and not able to be reused or sold again we do not accept refunds or returns. If your product is faulty in any way please do not hesitate to contact us through the contact page or via email at magneticmemoriesau@gmail.com with photos, your order number and what the issue is. We will ensure to replace the faulty item within 2-3 business days.